FAQ

Where do you deliver to?
We deliver our sympathy flowers to all funeral homes and churches within the Greater Toronto Area including Scarborough, North York, Etobicoke, Mississauga, Brampton, Woodbridge, Richmond Hill, Markham, Pickering, Ajax, Whitby and Oshawa. We offer free delivery to most funeral homes in the GTA.

How fast can you deliver?
Please allow up to six working hours for your flowers to arrive. We are open and deliver seven days a week.

Which style of sympathy arrangement do you recommend?
Tribute Containers and Standing Sprays are our most popular arrangements for funeral homes and churches.

Can I order flowers by phone?
We can take your order on the telephone during our flower shop business hours.

Mon - Fri: 9:00 am to 6:00 pm
Sat, Sun & Holidays: 10:00 am to 5:00 pm
Local: 416-285-7130 or Toll Free: 1-877-285-6007

Do you make your own flower arrangements?
All our funeral arrangement are made in-house for delivery to funeral homes within the Greater Toronto Area. We ensure each flower arrangement meets our high standard of quality and design.

How are you different from other florists?
We specialize in sympathy flower arrangements. Devoting ourselves to this specific area has made us extremely reliable and efficient in providing  you with great value and first class service.

How long have you been in business?
We have been a  florist in Toronto since 1985.

Can you send flowers across Canada?
It is standard florist practice to transfer "out-of-town" orders for a commission. We recommend you place your order  directly with the delivering florist.

Will you substitute flowers to fill an order?
Due to market conditions and availability of flowers, we may make a substitution with flowers of equal or greater value. Quality, colour scheme and the integrity of the design will not be compromised.

What methods of payment do you accept?
Online we accept Visa, MasterCard and American Express (Debit or Visa Debit can only be processed in person).  Prices are listed in Canadian Dollars.

Is it safe to use my credit card online?
Your credit card security is provided using SSL encryption which is the predominant security protocol for online transactions.

What is your privacy ploicy?
We are committed to safeguarding your privacy. We will never share your personal information with anyone.

What is your return and refund policy?
We appreciate the trust placed upon us and always aim to exceed your expectation. We back every product with our "Unconditional Guarantee".  Should you be unsatisfied with our products we will settle it to your complete satisfaction by either replacement or refund.

Toronto Funeral Home Flowers